Webinar: How Kindness Can Transform Your Bottom Line
Wednesday, April 21, 2021
1:00 PM - 2:00 PM
Central Standard Time
NFDA Free Webinar
All times are U.S. Central Time
Discover the Economy of Kindness
Kindness in the workplace improves employee morale, elevates workplace culture, and creates loyalty from families and co-workers. Even the smallest acts of kindness can have a positive ripple effect through your business and community. Discover fresh ideas that illustrate how kindness in action impacts you and your colleagues and will help you serve your families better. You will leave with a variety of new kindness ideas and resources to implement immediately in your funeral home.
- Learn why a culture of kindness in the workplace is imperative: reputation, retention and recruitment
- Address differences and challenges of work style preferences
- Improve relationships through intentional engagement in acts of kindness
Linda Cohen has been a “Kindness Catalyst” for more than 10 years. She is a sought-after professional speaker, consultant, and the author of 1,000 Mitzvahs: How Small Acts of Kindness Can Heal, Inspire and Change Your Life. Cohen works with businesses and associations on the ROI of Kindness. She helps leaders improve communication, boost teamwork and elevate the customer service experience. She is the immediate past president of the National Speakers Association, Oregon Chapter. She received her BA from American Jewish University and an MA from Brandeis University.