Webinar: How to Talk About Adding Services to Direct Dispositions
Virtual Event
Wednesday, January 21, 2026
1:00 PM - 2:00 PM
iCalendar
Central Standard Time
NFDA Webinar (1 CE Hour)
Free for Members
All times are U.S. Central Time
Families today want more than eco-friendly options. They want funerals that feel meaningful, personal, and supportive. Drawing from real stories of natural burials, this webinar explores how practices like time with the body, ritual, and a dedicated resting place meet deeper emotional and cultural needs across all backgrounds.
Instead of defaulting to direct cremation, we can use these insights to guide families toward more fulfilling choices. This approach enhances both their experience and your funeral home’s value. Learn how to shift your arrangement conversations and approach to body care to reflect what today’s families truly want.
Key Takeaways
1. Define the role of ritual as it relates to death and disposition.
2. Suggest four options that direct disposition consumers should all consider.
3. Identify a new business niche that your funeral home can be the experts of.
Presenter
Emily B. Miller is a licensed Funeral Director/Embalmer, Certified Life Cycle Celebrant, and member of the Green Burial Council Board of Directors. She has worked in funeral homes and cemeteries of all sizes. In 2020, Emily founded the Colorado Burial Preserve & Cremation Garden as the first cemetery in the state with a habitat restoration mission. She now works as an industry trainer, advocating for a more sustainable profession that helps people engage with the dying process through ritual and the lessons from nature.
Approved for 1 CE hour by APFSP and by most state and province licensing boards.