Webinar: Arrange with Confidence, Cremate with Knowledge
Virtual Event
Wednesday, December 16, 2026
1:00 PM - 2:00 PM
iCalendar
Central Standard Time
NFDA Webinar (1 CE Hour)
Free for Members
Arrange with Confidence, Cremate with Knowledge
Strengthening Funeral Service Through Professional Training and Certification
Successful funeral arrangements require more than completing paperwork and selecting services. They require meaningful connections, thoughtful conversations, confident guidance, personalized experiences, and compassionate support.
Arrange with Confidence, Cremate with Knowledge introduces funeral service professionals to two areas of professional development: Arranger Training and Cremation Certification.
The Arranger Training portion explores a five-part approach—Connect, Discover, Lead, Design, and Support—that helps funeral professionals build trust, engage families in meaningful conversations, guide informed decisions, create personalized experiences, and navigate challenging situations.
The Cremation Certification portion examines the importance of cremation education, professional responsibilities, best practices, and the role of certification in strengthening knowledge and consumer confidence.
Together, these educational approaches demonstrate how funeral professionals can enhance the family experience while maintaining high standards of service, professionalism, and care.