CE Bundle: Customer Service Revolution
John R. DiJulius III
Non-Member: $129.95Your price
Course includes Book + home study test to earn CE (8 CE hours).
In this book, the author points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this revolution, people are being treated differently, better, and in a way like never. Can the way you run your business or treat your customers influence the world at large?
Additional individuals interested in earning CE must purchase a separate Home Study Test for this offering.
For information about Home Study and Continuing Education Credits, see the Home Study page.