2018 Annual All-staff Training with the FTC Funeral Rule Coordinator (3 CE)

Compliance Regulations and Guidelines

Scott Gilligan, Craig Trelligus

Language: English

Scott Gilligan, NFDA General Counsel, and Craig Tregillus, FTC Funeral Rule Coordinator, team up again to discuss price list compliance. This interactive course features a guided review of your General Price List, Casket Price List, Outer Burial Container Price List and Statement of Funeral Goods and Services Selected, as well as knowledge checks on mandatory disclosures, requirements for itemization, and package options. You will be able to identify when the GPL must be given to customers who inquire about price, and Scott and Craig help you prepare for an undercover shopper.

After completing this online course, you will be better able to:

  1. Become and remain compliant with the FTC Funeral Rule.
  2. Identify and prepare for FTC Funeral Rule enforcement actions and compliance efforts.
  3. Review your price lists to check for compliance.
  4. Respond appropriately during FTC Undercover Shopping tests.

The content of this National Funeral Directors Association (NFDA) course, and the opinions and recommendations contained therein, in no way represent or reflect the views or policies of the National Funeral Directors Association or Federal Trade Commission. The offering of this course by the National Funeral Directors Association does not constitute approval or an endorsement of the content, opinions or recommendations contained in the course.

Continuing Education Information: This course is currently approved for 3 CE hours by APFSP and selected state licensing boards.

State Exceptions: Check with your state board for approval status.