HS Test: Creating Loyalty & Lifelong Memories through Creative Customer Engagement

Home Study - Customer Service

NFDA

This Home Study Test is for the corresponding course that is approved for the year 2018 by the Academy of Professional Funeral Service Practice and most state licensing boards for 4 CE hours. CE hours vary by state. To verify CE hours, check with your state licensing board or call NFDA, 800-228-6332.

To earn CE for this course, your completed Home Study Test must be submitted to NFDA for review. Additional individuals interested in earning CE must purchase a separate Home Study Test for this course.